Last Updated: 1 June 2026
This Privacy Policy explains how TUFT POP collects, uses, stores, shares, and protects your personal information when you visit our website https://tuftpop.com, place an order, or contact us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Business Information
This website is owned and operated by PRODABO / AMIT VERMA, a proprietorship business operating under the brand name TUFT POP.
Registered Address:
Duplex 22, Gulmohar City, Dera Bassi, Mubarakpur Road, Near DAV School, SAS Nagar, Punjab 140507, India.
GSTIN: 03BBFPV0315Q1ZH
Email: support@tuftpop.com
Phone: +91-8077832319
2. Information We Collect
We may collect the following information when you use our website or place an order:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment status and transaction reference details
- GST details, if provided
- IP address, browser type, device information, and website usage data
- Communication details when you contact us
We do not store your complete debit card details, credit card details, UPI PIN, net banking password, wallet login details, or other sensitive payment credentials.
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To confirm payments and prevent fraudulent transactions
- To provide order updates, invoices, shipping updates, and customer support
- To process cancellations, returns, replacements, and refunds
- To improve our website, products, services, and customer experience
- To send promotional updates or offers where permitted
- To comply with legal, tax, accounting, regulatory, and business requirements
4. Payment Information
Payments on our website may be processed through third-party payment gateway providers such as Cashfree, PayU, or other authorized payment partners.
Your payment information is handled securely by the respective payment gateway or payment service provider. TUFT POP does not store your complete card, UPI, net banking, or wallet credentials.
5. Sharing of Information
We may share necessary information with trusted third parties only for business, operational, legal, and service-related purposes. These may include:
- Payment gateway providers
- Courier and logistics partners
- Website hosting and technology service providers
- Analytics and marketing service providers
- Accounting, tax, legal, or regulatory authorities where required
We do not sell or rent your personal information to third parties.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website performance, remember preferences, analyze traffic, support security, and assist with marketing activities.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
7. Email and Order Communications
We may send you transactional emails related to your order, including order confirmation, payment confirmation, shipping updates, delivery updates, cancellation updates, refund updates, and customer support responses.
Automated order-related emails may be sent from an address such as orders@tuftpop.com. Customer support queries should be sent to support@tuftpop.com.
8. Marketing Communications
Where permitted, we may send you promotional emails, offers, product updates, or newsletters. You may opt out of marketing communications by contacting us or using the unsubscribe option where available.
9. Data Retention
We retain your personal information only for as long as necessary for order processing, customer support, accounting, tax records, legal compliance, dispute resolution, fraud prevention, and legitimate business purposes.
10. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.
11. Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal, accounting, tax, and business record requirements.
To make such a request, please email us at support@tuftpop.com.
12. Children’s Privacy
Our website is not intended for use by children below the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
13. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of such third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with the revised date.
15. Contact Us
For privacy-related questions or requests, please contact:
TUFT POP
PRODABO / AMIT VERMA
Duplex 22, Gulmohar City, Dera Bassi, Mubarakpur Road, Near DAV School, SAS Nagar, Punjab 140507, India
Email: support@tuftpop.com
Phone: +91-8077832319